For confirmed bookings during Regular Season, a cancellation received after the cut-off date shall be charged a cancellation fee equivalent to one night stay per room reserved.
During High and Super Peak Seasons, cancellation or room deduction done after it has been guaranteed or confirmed based on the option date shall be subject to cancellation fee equivalent to 100% of the total room charges for the total duration of the stay or booking.
Regular Season - Seven (7) days before arrival date
High Season - Fifteen (15) days before arrival date
Super Peak Season - Twenty-two (22) days before arrival date
NO REFUND policy on CONFIRMED BOOKINGS shall apply on the following:
- Cancellation of confirmed bookings done on the day of the guest's arrival
- Shortening/Reduction of number of nights/rooms
- No-show or failure of guests to arrive on the expected booking date
Aloha Boracay Hotel shall not be liable for failure to comply with this Agreement due to force majeure. labor disputes, natural disasters or other causes beyond the control of the management.
Regular Season: June 16 to October 15
High Season: October 16 to June 15
Super Peak Season: Labor Day, Christmas & New Year, Chinese New Year, Holy Week